Welcome to medicurerx.com
medicurerx.com, Inc. (“medicurerx.com” or “we”) offers nationwide digital pharmacy services, delivering FDA-approved prescription medications, over-the-counter products, and veterinary medications directly to patients.
To deliver our pharmacy services effectively, medicurerx.com may collect personal and health information that you provide or that is provided on your behalf.
By using or accessing the medicurerx.com online pharmacy, website, technology platforms, and other services (collectively referred to as the “Services”), you acknowledge and agree that your personal information will be governed by this Privacy Policy. You consent to the collection, use, and sharing of your information as described in this policy. If you do not agree with this Privacy Policy, you should not use or access any of the Services
Your use of the Services is also governed by our Terms of Service (the “Terms“), which include this Privacy Policy.
1. What This Privacy Policy Covers
This Privacy Policy outlines how medicurerx.com collects, uses, shares, and safeguards your personal information, as well as your options for managing, accessing, and correcting this information. “Personal information” refers to details that identify or can be linked to you, either directly or indirectly.
Please note that this Privacy Policy does not address the practices of third parties that we do not own or control, including external websites or services linked from our site. We encourage you to review the privacy policies of any third-party sites you visit.
2. When and What Types of Personal Information We Collect
- From You, Your Family, Caregiver, or Account Manager: We gather information when you create an account, place an order, communicate with us, use our website’s chat feature, or interact with our Services through yourself or a representative. The types of information we may collect directly include:
- First and last name
- Email address
- Shipping address
- Phone number
- Date of birth
- Orders for prescriptions, over-the-counter medications, and other products
- Health provider details needed for prescription fulfillment
- Required identifying information for certain prescriptions (e.g., Social Security or driver’s license number)
- Health information you provide
- Details about your communication with us
- From Medical Professionals: We receive prescription information from your healthcare provider via online platforms, fax, or phone. Orders are processed only after receiving the prescription from your provider.
- From Online Data Collection: When you visit our website or use our Services, we automatically collect data even if you do not have an account. This data may include:
- IP address
- Approximate location (from IP address)
- Browser and device type
- Operating system
- Language settings
- Referring web page
- Mobile carrier
- Device information
- Search terms and browsing activity
- From Service Providers and Business Partners: We may obtain information from partners and service providers who help with marketing, promotions, or other communications. We may also use analytics services to understand how you engage with our Services. For more details, refer to the sections on “How we use and how you can restrict local storage, cookies, and other internet technologies” and “How we use Google Analytics.”
3. How We Use Your Information
We may use the information we collect about you in the following ways:
- To customize your experience and provide the Services you request.
- To process and fulfill your orders.
- To verify the validity of prescriptions when necessary.
- To respond to your communications and provide information about medicurerx.com or the Services.
- To maintain records of your orders and prescriptions.
- To enhance our services and address customer service inquiries.
- To improve our Services through testing, research, and analytics.
- To market our Services to you.
- To enforce our Terms of Service and protect against errors, fraud, and unauthorized activities.
- To meet our legal obligations as required by law.
- To safeguard the rights, property, and safety of you, medicurerx.com, and our customers.
- To resolve disputes and enforce agreements.
- To offer information that may help you manage your health, based on your browsing or order history.
- To provide any legitimate business service or product.
Please note that we do not use your prescription information for marketing purposes. However, we may use information from orders for over-the-counter medications and other products for marketing purposes.
4. Sharing Your Information with Third Parties
We do not sell your personal information or allow third parties to use cookies or internet usage data for targeted marketing without your consent.
We may share your personal information with:
- Service providers who assist with delivering the Services or performing business functions, such as prescription processing, data management, site hosting, marketing, and analytics. These parties are restricted from using your information for their own purposes.
- Our payment processor, Stripe (refer to Stripe’s privacy policy for details).
- Your healthcare providers as necessary to fulfill services you’ve requested.
- Shipping and order fulfillment partners who help deliver products to you.
- Law enforcement or government agencies when required by legal process or to meet legal obligations.
- Legal authorities to establish or defend against claims.
- Entities involved in business transactions, such as financing or acquisitions.
5. Local Storage, Cookies, and Internet Technologies
We use local storage and cookies to manage your identity, store preferences, and analyze your interaction with our Services. You can control cookie settings through your browser, but this may affect functionality.
Cookies and similar technologies help us recognize your browser, track your usage, and improve our Services. You can manage cookies through browser settings or by deleting them, though this may impact your user experience.
6. Use of Google Analytics
We use Google Analytics to gather information about site usage, such as IP addresses, device identifiers, and user behavior. Google Analytics does not collect personal information like names or email addresses. For details on how Google Analytics tracks your data and how to limit it, refer to Google’s privacy practices.
7. Social Media
Our site includes social media features, such as those from Facebook, which may collect your IP address and other data. These features may be hosted by the social media platform or our site. Your interactions with these features are subject to the privacy policies of the respective social media platforms.
You may log in to our Services using single sign-on services like Facebook Connect, which can share personal information with us. For details on managing data shared through social media, refer to your social network’s privacy settings.
8. Links to Third-Party Features and Websites
medicurerx.com may include links to third-party features or websites. We are not responsible for the privacy practices of these external services. Since these third parties may access your personal information, we encourage you to review their privacy policies and practices.
Third-Party Features: We may integrate applications from other companies to offer certain features on our site. Although these features might display the medicurerx.com logo, they are operated by independent entities. These applications can collect data based on your interactions with their features.
Links to Third-Party Sites: Our site may provide links to external websites that could be of interest to you or are required by certain regulations. Clicking these links will take you to third-party sites, where the information you provide or that is collected from your visit will be managed by those sites. The third-party sites may gather your IP address, device identifier, and other browsing data, and may use cookies to function and track usage. We recommend reviewing the privacy policies of these external sites before sharing any information. We do not control or assume responsibility for the content, accuracy, or privacy practices of these third-party sites.
9. Protecting Children’s Privacy
Parents or guardians may use our Services on behalf of children and provide their information. However, medicurerx.com does not intentionally collect information directly from children. If you are under the legal age of contract in your jurisdiction, you should not use our Services. If you suspect a child under 18 has provided information directly or indirectly to us without proper authorization, please contact us at privacy@medicurerx.com.
10. Safeguarding Your Information
We implement reasonable security measures to protect your personal information. Despite these efforts, no method of data transmission or storage is completely secure. You are responsible for keeping your account password confidential and for any activity that occurs under your account. If you believe your account security has been compromised, please contact us immediately.
11. Information Retention
We keep your information for as long as you maintain an active account, as required by law, or as necessary to provide our Services. We may retain information longer if needed to meet legal obligations, resolve disputes, or collect outstanding fees. We may also retain anonymized or aggregated data that does not personally identify you.
12. Unsubscribing from Communications
To opt out of physical mail, please contact us in writing at the address provided below. To stop receiving text messages, reply STOP to the message. To unsubscribe from marketing emails, use the link provided at the bottom of the email.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the latest update will be shown at the top of the Policy. Continued use of the Services after changes have been made constitutes acceptance of the updated Policy.
14. Correcting and Updating Your Information
You can update or correct your personal information by modifying your account settings or contacting us at privacy@medicurerx.com or (302) 703-7458
15. Contact Us
For questions or concerns about your personal information or this Privacy Policy, please reach out to us at privacy@medicurerx.com or (302) 703–7458. We will respond within thirty (30) days and provide the requested information to the address you specify, whether email or physical.